This month, Assistant Director of Day Programs Heather Melo sat down with CareCast host Dan Esdale. Heather happily shared insights in her role working at Incompass Human Services, and definitely had a little fun! She has spent virtually her entire career working in the field of human services, and had some heart-warming stories to share. During the conversation, she shares some of her favorite memories, tells us what she likes most about working in the field, and even gives us her take on the Brady vs. Belichick debate!

When asked how Heather would describe the Incompass experience, she had a wonderful answer!

“For me, I feel that all the staff are super invested in all of the individuals who come through this door. I feel that Incompass does a really great job of investing their time and really getting to know the individual; not just in the ways that we have to write their goals and all of those day-to-day things, but as a whole and I think we do a really good job with that.”

Heather also shared her favorite part of working as a Care Champion for Incompass…

“My favorite part is that I’m working with new people everyday, and I’m working with people who’ve been here for years and years. Seeing their growth over a time period is really fulfilling to see. And a lot of times when you know you’ve made a positive impact on those folks and you’re a part of that process, it’s great!”

Heather ended the conversation by saying “let’s do it again!” You can hear the CareCast on Spotify and iTunes as well…just search for Incompass Human Services!

And guess what…Incompass is hiring! Know someone you think would be a great fit? Let us know, as we’d love to talk to them. We have open positions in day programs and residential services, with both full-time and part-time roles available. Check out our open positions here.

Our very own Eileen Lee, who is part of the LifeLinks CLASS Family Support Center team as a Medically Complex Children’s Coordinator, was featured in an incredible story by The Washington Post!

“Eileen Lee, a service coordinator for the LifeLinks Class Family Support Center in Massachusetts, an affiliated chapter of The Arc, has had similar struggles with her 32-year-old son Michael, who has a severely compromised immune system and an intellectual disability. Michael is now homebound with Eileen, 65, and her 71-year-old husband; Michael’s usual routine — the day program that allows him to work at a company where he inventories and refurbishes old electronics; the volunteer outings at local fire stations — has been halted for the foreseeable future.

“Everything has come to a stop. There is just no place for him to go,” Eileen said. It’s not even safe for Michael to go to Tufts Medical Center, where he receives weekly infusions to support his immune system. Now, a nurse will come to their home, Eileen said, and she worries about even that level of exposure.

In the midst of the deepening crisis, and reports that overwhelmed hospitals may ultimately be forced to ration care — potentially prioritizing patients who are deemed most likely to survive — parents like Eileen and Lisa are left to consider what that might mean for their children.”

Read the full story here. 

Michael Lee, left, with his parents, Eileen and Philip. Photo courtesy of The Washington Post.